TERMS OF SALE:

 

IN GENERAL 

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or the entire Website. 
This Website also contains links to other websites, which are not operated by knastbykrutter.com/krutter.com. knastbykrutter.com/krutter.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
 

1. PLACING AN ORDER

Place your order on the website by adding the wanted item in the basket. End the purchase by entering your personal information, address, accepting the terms of trading conditions and choose the kind of payment you prefer; VISA, MasterCard, Maestro, JCB and American Express.
We attend to ship the same day as the orders are placed. Orders placed Saturday, Sunday or on Holidays will be shipped the first coming workday. 
The tariffs of shipping are possible to see while placing an order.
All prices are with VAT. If you choose a delivery country outside EU the VAT will be deducted during check out of the purchase.
After placing an order you will receive an acknowledgement e-mail confirming receipt on your chosen email account.
 

2. PAYMENT

It’s possible to pay within a variety of cards; VISA, VISA Electron, MasterCard, Maestro, JCB and American Express
All data used during the purchases from our website is crypted (SSL) so only NETS can read them. We are not able too see your card information.
The amount is cashed when the order is ready to ship. We are not able to withdraw more than the orders amount.
 

3. DELIVERY

Depending on country we use different curriers. Some countries have a multiple choices of delivery services as you can see when entering you data on the order. The tariffs of shipping are possible to see while placing an order.
 

4. RETURN POLICY

You have the right to regret a purchase. If you have second thoughts on a purchase you have 14 days to return (counting from delivery date.) If you regret the buy you have to return the products in the same condition and amount as received. Attention: You cannot start using the product and return without a significant reduction of the amount we return. All products returned MUST have the hand tag and original packing.
Always contact us before returning the products!!!
Address to use in case of return: 

Krutterhuset

Badstuegade 24

8000 Aarhus C 

Mark the package "RETURN" 


 
Tlf.: +45 28775739
E-mail.: info@krutterhuset.dk 


NB: We never accept packages sent. COD
Always use acceptable wrapping while shipping. 
Pls. email us the bank information to where we should return your payment.
All return shipments are paid by the customer.
 

5. COMPLAINTS; defects etc.

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law knastbykrutter.com/krutter.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect knastbykrutter.com/krutter.com 's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
By law we have a 2-year guarantee from the purchase. We decide whether it’s a repair, discount or refund that is to be made in each case. And only if the claim is verified as a claim and after correct use of product.
Claims regarding new products buy is to be made within reasonably time after purchase.
If we agree to the claims knastbykrutter.com/krutter.com will be accounted for the return expenses within a fair amount. Get a receipt for the shipping (please email it to us, so we can se the costs of it).
Always contact us before returning the products!!!
Address to use in case of return: 

Krutterhuset

Badstuegade 24

8000 Aarhus C 

Mark the package "RETURN" 


 
Tlf.: +45 28775739
E-mail.: info@krutterhuset.dk 


NB: We never accept packages sent. COD
Always use acceptable wrapping while shipping.
 
 

6. PRIVACY POLICY; cookies

Our privacy policy, sets out how we will use your information. By using this Website, you consent to the processing described therein and you warrant that all data provided by you is accurate and up to date. You are responsible for maintaining and promptly updating account information for accuracy and completeness.
knastbykrutter.com/krutter.com are committed to protect the privacy and security of our customers and site visitors, including you. We fully appreciate and respect the importance of data privacy and security on the Internet.
We believe you should feel both empowered and informed when it comes to our handling and usage of your information.  
Because we’re an online web store, the writing do get a little technical sometimes. We’re doing our best to explain things as clearly as possible.
When ordering at the webstore (knastbykrutter.com/krutter.com) you have to inform us of your name, address, email and phone number. It’s all for the shipping! All information are stored in 5 years at knastbykrutter.com/krutter.com. After then the information are deleted.
We always make sure that all information gained through our website are given with consent from the users.
Only employees of knastbykrutter.com/krutter.com have access to the information.
We do not store customer information encrypted and we do not transmit customer data encrypted. No personal information is given to a third part.
You can always object to the registration. You have the right to know what we have registered on you.
 
You can get the information by emailing us on: info@krutterhuset.dk 


 
We use cookies when you visit our site.  There are four main types of cookies – here’s how and why we use them.
(1)   Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Bag” and “Save for Later”.
(2)   Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
(3)   Customer preference cookies – when you are browsing or shopping on knastbykrutter.com/krutter.com, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.
(4)   Targeting or advertising cookies – these cookies are used to deliver ads relevant to you.  They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.  If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies.  Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete knastbykrutter.com/krutter.com user experience that we pride ourselves on providing our customers. 
 

7. AVAILABILITY AND PRICING

Whilst we try and ensure that all details, descriptions and prices, which appear on this Website, are accurate, errors may occur. If we discover an error in the price of any goods, which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel before shipping and you have already paid for the goods, you will receive a full refund.